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Sale
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- Regular price
- $75.00
- Sale price
- $66.00
Sale
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Estimated shipping time
Estimated shipping time
You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
What is your Return Policy?
At Electrics Elite, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
- If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
- If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@electrics-elite.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Nanrobot Extended Warranty Coverage
Overview
After the standard warranty ends, the extended warranty adds extra coverage. It covers defects in materials or workmanship. Damage or degradation from normal wear and tear during ordinary use is not covered.
Benefits
- Extends protection beyond the original warranty.
- Covers defects in materials or workmanship only.
- Excludes wear and tear or damage from normal use.
- Part-by-part coverage details are provided in the specifications.
Features
- Itemized coverage by component with defined time and distance limits.
- Coverage starts after the normal warranty ends.
- A claim requires the original Nanrobot purchase invoice.
- Defective parts are replaced once. The warranty is limited to the first purchaser and isn’t transferable if the scooter is sold.
Specifications
- Side Light Stripe: 1 month
- Voltage Lock: 3 months
- Charger: 3 months
- Charging Port: 3 months
- Switch Button: 3 months
- Front Side Light: 3 months
- Rear Side Lights: 3 months
- Headlight: 3 months
- Brake Handle: 3 months, within 1000 KM
- Brake Disc: 3 months, within 2000 KM
- Kickstand: 3 months, within 1000 KM
- Controller: 3 months, within 800 KM
- Wheel Hub: 3 months, within 1000 KM
- Front Shock Absorber: 6 months, within 2000 KM
- Rear Shock Absorber: 6 months, within 2000 KM
- Display: 6 months, within 1200 KM
- Throttle: 6 months, within 1200 KM
- Battery: 6 months, within 3000 KM
- Motor: 12 months, within 4000 KM (wire issues not included)
Note: The warranty does not cover conditions, malfunctions or damage caused by incorrect usage, poor maintenance or unauthorized technical adjustments as advised in the user manual. We provide replacements for defective parts only once. The warranty is limited to the first purchaser. If you sell your Nanrobot scooter, the warranty cannot be transferred to the new owner. If there is a need to claim the warranty, the original buyer needs to present the Nanrobot purchase invoice as evidence of transaction. Once the normal warranty ends, the extended warranty coverage begins.
Nanrobot's customer service is always available to answer questions and provide technical assistance when needed. Please contact us via email at support@nanrobot.com.
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