Privacy Policy

1.Introduction

Electrics Elite (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information. It applies to our website electrics-elite.com and associated subdomains (the “Service”). By using the Service, you agree to the practices described here and in our Terms of Service.

2. Definitions and Key Terms

Company: Electrics Elite (Operated by EK ECOMMERCE LLC), registered in Delaware, United States.
Website/Service: The site available at electrics-elite.com and related services.
Personal Data: Information that identifies or can be used to identify an individual.
Device/Usage Data: Technical information about your device and how you interact with the Service (e.g., IP address, browser, pages viewed).
Service Providers: Third parties we use to operate the Service (e.g., hosting, analytics, customer support, payment processing, BNPL financing, fraud prevention, shipping/fulfillment).

3. Information We Collect

We collect information when you visit the Website, create an account, place an order, subscribe to emails, fill forms, or contact support.
Examples of Personal Data: name, email, phone, billing and shipping address, order details, account and preference data.
Device/Usage Data: IP address, device/browser type, pages viewed, referral URLs, general location by IP, timestamps.

4. How We Use Personal Data

We use your information to:
• process and fulfill orders;
• provide customer support and respond to inquiries;
• personalize and improve the Service and our product listings;
• send transactional communications (order confirmation, shipping updates) and, with your consent, marketing emails (you can unsubscribe at any time);
• prevent fraud, secure our systems, and comply with legal obligations.

5. Information from Third Parties

We may receive information from payment processors, BNPL providers, fraud‑prevention services, delivery carriers, customer‑support tools, and (if you interact with them) social platforms—consistent with their privacy settings and policies.

6. How We Share Personal Data

We share only what is necessary for the stated purpose:
Payment Processing & BNPL. We share order and identity data with Shopify Payments and PayPal, and with any BNPL provider you choose (e.g., Shop Pay Installments) to process payments, fight fraud, and handle refunds. These providers are independent controllers/processors under their own policies. We do not store full card numbers on our servers.
Shipping, Fulfillment & Suppliers. To deliver your order, we share shipping details and order info with carriers, warehouses, and (for dropship items) brand suppliers/fulfillment partners.
Service Providers. Hosting, analytics, customer‑support, email delivery, and security vendors assisting our operations under contractual confidentiality.
Business Transfers. In connection with a merger, acquisition, or asset sale.
Legal/Compliance. Where required by law or valid legal request.
We do not sell your personal information. We do not sell personal information. We also do not “share” personal information for cross‑context behavioral advertising.

7. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand site usage, and improve the Service. You can set your browser to block or alert you about cookies; some site features may then not function properly.

8. Payments & Security

Payments are processed securely via Shopify Payments and/or PayPal. Transactions use SSL/TLS and PCI‑DSS compliant processors. For BNPL orders, your financing agreement is with the BNPL provider, who may perform eligibility checks under their own policies. We do not store full credit‑card numbers.

9. Data Retention

We retain personal data as long as necessary for order fulfillment, support, security/fraud‑prevention, and to meet legal, tax, and accounting requirements. We keep transactional records for the periods required by applicable law.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and data portability. You can opt out of marketing emails via the unsubscribe link or by contacting us. We may request information to verify your identity before fulfilling a rights request and will respond consistent with applicable laws.

11. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided data, contact us and we will delete it.

12. International Transfers

We may process information in the United States and other countries. Where required, we implement safeguards for cross‑border transfers in line with applicable law.

13. Links to Other Websites

We are not responsible for the privacy practices of third‑party sites linked from our Service. Please review their policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted here with an updated “Last updated” date. Your continued use of the Service after changes constitutes acceptance.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Electrics Elite (Operated by EK ECOMMERCE LLC)
Email: support@electrics-elite.com
Phone: +1 (302) 329-3026
Address: Electrics Elite, 254 Chapman Rd, Ste 208 #23871, Newark, DE 19702, USA

Last updated: November 7, 2025