NANROBOT Extended Warranty-D4+MAX

Regular price: $75.00
Sale price: $66.00

Regular price: $75.00
Sale price: $66.00

Model: D4+MAX 1 Year Extended Warranty

Product variants

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Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Electrics Elite, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@electrics-elite.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Product Description

Nanrobot Extended Warranty

Overview

After the regular warranty ends, the extended warranty adds extra coverage. It covers defects in materials or workmanship. Damage from normal wear and tear isn’t covered.

Benefits

Extends coverage after the standard warranty ends.
Covers defects in materials or workmanship in defined parts and time frames.
Part?level protections with mileage limits (KM) to match real use.
Defective parts are replaced once.
Not transferable to new owners if you sell the scooter.
Original purchase invoice required to claim.
Covers start after the normal warranty ends.

Features

Covers only defects in materials or workmanship, not normal wear.
Part?specific durations and mileage caps per component.
Motor coverage: 12 Months and within 4000KM (wire issues are not included).
Includes several key components with defined terms.
Support available via email for questions and assistance.

Specifications

Side Light Stripe — 1 Month
Voltage Lock — 3 Months
Charger — 3 Months
Charging Port — 3 Months
Switch Button — 3 Months
Front Side Light — 3 Months
Rear Side Lights — 3 Months
Headlight — 3 Months
Brake Handle — 3 Months and within 1000KM
Brake Disc — 3 Months and within 2000KM
Kickstand — 3 Months and within 1000KM
Controller — 3 Months and within 800KM
Wheel Hub — 3 Months and within 1000KM
Front Shock Absorber — 6 Months and within 2000KM
Rear Shock Absorber — 6 Months and within 2000KM
Display — 6 Months and within 1200KM
Throttle — 6 Months and within 1200KM
Battery — 6 Months and within 3000KM
Motor — 12 Months and within 4000KM (wire issues are not included)

Note: The warranty does not cover conditions, malfunctions or damage caused by incorrect usage, poor maintenance or unauthorized technical adjustments as advised in the user manual.

We provide replacements of defective parts only once. The warranty is limited to the first purchaser. If you sell your Nanrobot scooter, the warranty cannot be transferred to the new owner. If there is a need to claim the warranty, the original buyer needs to present the Nanrobot purchase invoice as evidence of transaction. Once the normal warranty ends, the provision of free after-sales services ends too. That is when the extended warranty coverage begins.

Nanrobot's customer service is always available to answer questions. Our service team can provide technical assistance when needed. Please contact us via email at support@nanrobot.com.