NANROBOT Extended Warranty-LIGHTNING PRO

Regular price: $75.00
Sale price: $66.00

Regular price: $75.00
Sale price: $66.00

Model: LIGHTNING PRO 1 Year Extended Warranty

Product variants

Quantity

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Electrics Elite, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@electrics-elite.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Product Description

Nanrobot Extended Warranty

Overview

After the regular warranty ends, this extended plan adds an extra coverage period. It covers defects in materials or workmanship only. Damage or degradation from normal wear and tear during ordinary use is not covered.

Benefits

Extended coverage after your standard warranty expires.
Repairs for defects in materials or workmanship.
Clear limits on wear-and-tear coverage. No hype, just coverage you can count on.

Features

Itemized coverage by part with set time frames and mileage caps (see specifications).
Motor coverage: 12 Months and within 4000 KM (wire issues are not included).
Clear rules for claims and transfers.

Specifications

Side Light Stripe — 1 Month
Voltage Lock — 3 Month
Charger — 3 Month
Charging Port — 3 Month
Switch Button — 3 Month
Front Side Light — 3 Month
Rear Side Lights — 3 Month
Headlight — 3 Month
Brake Handle — 3 Month and within 1000KM
Brake Disc — 3 Month and within 2000KM
Kickstand — 3 Month and within 1000KM
Controller — 3 Month and within 800KM
Wheel Hub — 3 Month and within 1000KM
Front Shock Absorber — 6 Months and within 2000KM
Rear Shock Absorber — 6 Months and within 2000KM
Display — 6 Months and within 1200KM
Throttle — 6 Months and within 1200KM
Battery — 6 Months and within 3000KM
Motor — 12 Months and within 4000KM (wire issues are not included)

Note: The warranty does not cover conditions, malfunctions or damage caused by incorrect usage, poor maintenance, or unauthorized technical adjustments as advised in the user manual. We provide replacements of defect parts only once. The warranty is limited to the first purchaser. If you sell your Nanrobot scooter, the warranty cannot be transferred to the new owner. If there is a need to claim the warranty, the original buyer needs to present the Nanrobot purchase invoice as evidence of transaction. Once the normal warranty ends, the provision of free after-sales services ends too. That is when the extended warranty coverage begins. Nanrobot’s customer service is always available to answer questions. Please contact us via email at support@nanrobot.com.